Returns

 

We always want you to be satisfied with your purchase. However, it might be that an item arrives damaged or not totally to your satisfaction. We only accept items which are not worn and are in original packing within 14 days from receiving. That said please contact us straight away if you would like to return an item, to avoid any confusion.

Email us first to get a return authorization and a pdf with return address label from us.

  1.  Please use the label with return address to return the item.
  2. On the packing slip, circle the item(s) being returned. Please indicate reason for return.
  3. Pack merchandise securely.
  4. For your protection, we suggest all returns be sent back to us through a traceable postal service. We will not be responsible for loss or damage of return shipments.
  5. Returning during the festive season is always extend till 31 of January of the year following.

You can find our contact details over here.

 

 

 

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